Haldiram

Solution
FlexiF&B (Warehouse Management)
FlexiF&B Stores (Store Back Office Management)
FlexiF&B Sales (POS Billing)

Business Challenge
Haldiram is into business of retailing of Sweet, Namkeen, Syrup, Papad products and Restaurants.  Haldiram – Nagpur has a multiple retail outlets, operating in the State of Maharashtra, India. In June 2006, Haldiram reviewed its legacy POS software and identified that its present application is no longer going to meet its future business expansion requirement. The challenge was to integrate its Warehouse with the multiple retail outlets across the city, with a robust retail technology to capture all transaction and inventory in a single point.

Solution Highlights

FlexiF&B Ware house:
FlexiF&B - the warehouse management software is a robust, flexible and user friendly product enabling the easy flow of information between the vendors, warehouse and the multiple stores. It offers seamless integration between the warehouse and the stores, enabling profitability. The application offers an added advantage of listing location wise recipes and its respective pricing.

FlexiF&B Stores :                      
FlexiF&B Stores- the Store Management software is an easy-to-use application with all required functionality to run POS counter effectively and efficiently. Build on Client /Server Technology, FlexiF&B Stores software can work on any OPOS enabled POS machine and devices.

FlexiSales:
Flexisales – the Sales management software takes care of complete billing operations of the Stores. This software is highly flexible, usable and reliable.

Benefits:
Following were the business benefit from the implementation of eRetail Cybertech Software at Haldirams.

• Minimized total cost of ownership.
• Supported their key operational elements of a retailer, to effectively manage business, from a central point (Warehouse) to disperse to various store locations.
• Provided robust and stable platform – thereby offering scalable foundation for future development and integration.
• User-friendly POS – minimized their staff training requirements which lead to significant reduction in the number of support calls recorded.
• Speedier transaction processing – This has increased the time available for store staff to interact with customers.
• Real time reporting
• Store support – provided national level support system that ensures rapid response to issues / problems.
• eRetail designed a flexible architecture to meet the bespoke requirements of Haldiram’s, which offers complete flexibility to optimise revenue opportunities through in-store promotions.
• The solution enabled Haldiram to realise significant operational savings in terms of reduced costs and improved efficiency – both at Head office, field management and the store layer.

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